BUSINESS FOR BREAKFAST
We have the privilege to welcome Mark James back to address our members. Any one that attended last years breakfast knows what a wonderful presenter and educator Mark is. He will be addressing a new topic:
Is the Culture of Your Business by Choice or Chance – Leaving culture to chance invites trouble. Get insights on how to make sure your organization’s culture supports your value proposition and the customer experience instead of taking away from them.
Mark is an accomplished business improvement advisor with over 40 years of experience in workplace and channel performance, change management, customer loyalty and measurement. As founder and President of Performance Advisors Group, Inc. (www.performadvisors.com), he leverages this experience to help B2B companies achieve sustainable growth and competitive advantage by eliminating barriers that get in the way. Industry experience includes construction equipment and materials, automotive aftermarket, energy, healthcare, and financial services. With thousands of hours invested in developing and delivering business improvement strategies, Mark knows what it takes to: • Find and fix causes of low performance or trust • Eliminate confusion and gridlock • Better engage employees and channel partners • Manage organizational change Through his Marketing Performance Measurement Certification from the Chief Marketing Officer (CMO) Council, Mark helps companies evaluate their marketing efforts and reliably validate results. As an analytics enabler, he knows how to apply advanced analytics and continuous improvement tactics to help clients make better informed decisions and accelerate growth.
MARCH 2022 Winnetka-Northfield-Glencoe Chamber
FEATURED MEMBER OF THE MONTH